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Pre-registration


We want your stay at Carondelet Health Network to be as comfortable as possible. When you come to the hospital, you'll complete the registration process and receive important information about your procedure and stay at our hospital. 

Secure On-Line Pre-Admission Forms

Maternity Pre-Registration

If you are planning to have a baby at St. Joseph's Hospital or Holy Cross Hospital, you may pre-register. Simply complete the secure on-line pre-registration form. Pre-registering will speed your admission to the hospital.

On-Line Registration Form (English)  |  On-Line Registration Form (Spanish)

If you prefer, you may download and print the Maternity Pre-Admission Form and mail it to the appropriate admitting office address listed at the bottom of the form. (Requires Adobe Acrobat Reader) 

Admitting Office Locations

St. Joseph's Hospital
Admitting Office is located on the first floor to the left of the main entrance. Hours: 7am-7pm.
Outpatient Clinic is located to the east of the main entrance of the hospital. Hours: 5am-6pm

St. Mary's Hospital
Admitting office is located on the min floor near the chapel. Hours: 5:30am-7pm.
St. Mary’s GI Lab/Outpatient surgery. Hours: 5:30am-2pm. Admitting for Outpatient is through the hospital main admitting office. St. Mary’s Outpatient Clinic is located on the Southwest side of the hospital
After 7pm, admitting is through the emergency department admitting office.

Holy Cross Hospital
The Admitting Office is located near the main lobby. Hours: 7am to 6pm. After hours is through the Emergency Department.

Maternity Admitting is through the main admitting office.

After hours maternity patients go to the Emergency Department.

Financial Arrangements

Knowing what to expect before you come to the hospital can do a lot of help ease concerns about paying for your hospital stay. Making an appointment with the business office to set up payment arrangements and answer your questions will help alleviate any concerns.

The Admissions office:
St. Joseph’s Hospital: 873-3918
St. Mary’s Hospital: 872-1052
Holy Cross Hospital: 285-3233

Insurance
Most people have some form of insurance, whether it is Medicare, AHCCCS, traditional insurance, an HMO, or a combination. However, specific benefits can vary quite a bit. To make sure you are covered and to find out exactly what your coverage is, it is extremely important to give the hospital all information concerning your insurance.

Be sure to bring any insurance, Medicare or AHCCCS identification cards with you to the hospital and a photo ID. During the admitting process you will be asked to sign an assignment of benefits statement authorizing the hospital to bill the insurance carrier directly. It is important to note, however, that assigning benefits does not relieve you of the ultimate payment responsibility.

Payment Options
If you do not have insurance, or your insurance coverage is insufficient, one of our financial counselors will work with you to discuss payment options. An advance deposit is required for non-emergency care when your insurance is not expected to cover anticipated charges, or you have no insurance coverage.

Hospital Charges
The charges listed on your hospital bill include your room, diagnostic and therapeutic services, supplies and drugs ordered by your doctor. Fees charged by your doctor, consulting doctors or surgeons, anesthesiologists, radiologists, pathologists and other professionals may be billed separately.

We welcome the opportunity to help you understand your hospital charges. If you have any questions or concerns about hospital charges or your bill, please call one of our customer service representatives in the business office at 872-7100.

Click here for additional Billing Assistance