Admitting Office Location
Holy Cross Hospital
The Admitting Office is located near the main lobby. Hours: 7am to 6pm. After hours is through the Emergency Department.
Maternity Admitting is through the main admitting office.
After hours maternity patients go to the Emergency Department.
Knowing what to expect before you come to the hospital can do a lot of help ease concerns about paying for your hospital stay. Making an appointment with the business office to set up payment arrangements and answer your questions will help alleviate any concerns.
Holy Cross Hospital Admissions Office: 285-3233
Most people have some form of insurance, whether it is Medicare, AHCCCS, traditional insurance, an HMO, or a combination. However, specific benefits can vary quite a bit. To make sure you are covered and to find out exactly what your coverage is, it is extremely important to give the hospital all information concerning your insurance.
Be sure to bring any insurance, Medicare or AHCCCS identification cards with you to the hospital and a photo ID. During the admitting process you will be asked to sign an assignment of benefits statement authorizing the hospital to bill the insurance carrier directly. It is important to note, however, that assigning benefits does not relieve you of the ultimate payment responsibility.
If you do not have insurance, or your insurance coverage is insufficient, one of our financial counselors will work with you to discuss payment options. An advance deposit is required for non-emergency care when your insurance is not expected to cover anticipated charges, or you have no insurance coverage.
The charges listed on your hospital bill include your room, diagnostic and therapeutic services, supplies and drugs ordered by your doctor. Fees charged by your doctor, consulting doctors or surgeons, anesthesiologists, radiologists, pathologists and other professionals may be billed separately.
We welcome the opportunity to help you understand your hospital charges. If you have any questions or concerns about hospital charges or your bill, please call one of our customer service representatives in the business office at 872-7100.
Click here for Billing Assistance