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We want your stay at Carondelet Health Network to be as
comfortable as possible. When you come to the hospital, you'll
complete the registration process and receive important
information about your procedure and stay at our hospital.
If you are planning to have a baby at St. Joseph's Hospital
or Holy Cross Hospital, you may pre-admit. Simply click on the
following link for more information.
Maternity Pre-Admissions
Other Secure On-Line Pre-Admission Links
Link
to Surgery Pre-Admissions (English)
Link
to Surgery Pre-Admissions (Spanish)
Link to GI Lab Pre-Admissions
(English)
Link to GI Lab Pre-Admissions
(Spanish)
Outpatient Pre-Admissions
Our admitting office locations are as follows:
St. Joseph's Hospital
- Admitting office is located on the first floor to the
left of the main entrance. Hours: 7am-7pm.
- Outpatient Clinic is located to the east of the main
entrance of the hospital. Hours: 5am-6pm
- Maternity admitting - go directly to Women and Infants
Services on the 3rd floor by taking the B elevators (located
just beyond the Lite Bite Coffee Shop)
St. Mary's Hospital
- Admitting office is located on the main floor near the
chapel. Hours: 5:30am-7pm.
- St. Mary’s GI Lab/Outpatient surgery. Hours: 5:30am-2pm.
Admitting for Outpatient is through the hospital main
admitting office. St. Mary’s Outpatient Clinic is located on
the Southwest side of the hospital
- After 7pm, admitting is through the emergency department
admitting office.
Holy Cross Hospital
- The Admitting Office is located near the main lobby.
Hours: 7am to 6pm. After hours is through the Emergency
Department.
- Maternity Admitting is through the main admitting
office.
- After hours maternity patients go to the Emergency
Department.
Financial Arrangements
Knowing what to expect before you come to the hospital can do a
lot of help ease concerns about paying for your hospital stay.
Making an appointment with the business office to set up payment
arrangements and answer your questions will help alleviate any
concerns.
The Admissions office:
St. Joseph’s Hospital: 873-3918
St. Mary’s Hospital: 872-1052
Holy Cross Hospital: 285-3233
Insurance
Most people have some form of insurance, whether it is Medicare,
AHCCCS, traditional insurance, an HMO, or a combination.
However, specific benefits can vary quite a bit. To make sure
you are covered and to find out exactly what your coverage is,
it is extremely important to give the hospital all information
concerning your insurance.
Be sure to bring any insurance, Medicare or AHCCCS identification
cards with you to the hospital and a photo ID. During the
admitting process you will be asked to sign an assignment of
benefits statement authorizing the hospital to bill the
insurance carrier directly. It is important to note, however,
that assigning benefits does not relieve you of the ultimate
payment responsibility.
Payment Options
If you do not have insurance, or your insurance coverage is
insufficient, one of our financial counselors will work with you
to discuss payment options. An advance deposit is required for
non-emergency care when your insurance is not expected to cover
anticipated charges, or you have no insurance coverage.
Hospital Charges
The charges listed on your hospital bill include your room,
diagnostic and therapeutic services, supplies and drugs ordered
by your doctor. Fees charged by your doctor, consulting doctors
or surgeons, anesthesiologists, radiologists, pathologists and
other professionals may be billed separately.
We welcome the opportunity to help you understand your hospital
charges. If you have any questions or concerns about hospital
charges or your bill, please call one of our customer service
representatives in the business office at 872-7100.
Click here for additional Billing Assistance
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