We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies
such as automated tools, keyboard-only navigation, and screen readers.
We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as
well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and
guidelines will help make the website more user friendly for all people.
Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website.
If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.
At Carondelet Health Network, we hope everyone who uses our services will ask questions, state needs, express concerns or problems and offer feedback to any staff person involved in their care (see Patient Rights and Responsibilities). We will address your concerns in a timely manner.
How a Patient Advocate Can Help
The patient advocate at the hospital serves as a resource person and as a liaison between patients, their families, doctors, associates and departments within the hospital. The patient advocate may be helpful in situations such as the following:
To ask a question, make a suggestion, register a complaint and offer feedback
To express a concern, either during or after a hospital visit
For a third party to hear or to help you communicate a concern
When a hospital associate (staff member) identifies a situation in which a patient advocate might be able to answer a question, address a concern or facilitate a conversation that would be helpful to a patient and/or family member
The inpatient patient advocate can be reached Monday through Friday from 8 a.m. until 4:30 p.m. A confidential message can be left at any time. Someone will return the call as soon as possible.